An American Avocet walking through a Utah marsh

Privacy Policy

Because Every Nest Deserves Protection

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Privacy Policy

Last Updated: Feb 1, 2026

At FeatherQuest, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data.

Information We Collect

Personal Information

When you interact with our website, join the FeatherQuest community, or purchase a product, we may collect personal information such as your name, email address, shipping address, and payment information.

If you choose to create an account or participate in an online birding challenge, we may also collect information such as your login email, display name, challenge participation data, species sightings, dates, locations, notes, and progress statistics.

Non-Personal Information

We may also collect non-personal data such as IP addresses, browser types, device information, and browsing behavior to improve the functionality and security of our site.

Cookies and Tracking Technologies

FeatherQuest currently uses limited cookies and similar technologies only to support basic site analytics and performance monitoring.

Analytics and Anonymous Usage Data

FeatherQuest uses tools like Google Analytics to understand how visitors use the site—such as which pages are visited most often or how long people spend exploring. This data is collected in an aggregated, anonymous way and helps us improve site performance, content, and usability.

We do not use analytics to identify individual visitors, and we do not combine analytics data with personal information.

Account Credentials

FeatherQuest stores only the minimum information required for authentication and account access. Passwords or PINs are never stored in plain text and are protected using secure hashing methods.

How We Use Your Information

To process transactions and deliver your orders.

To send updates about FeatherQuest, including newsletters, promotional offers, and event invitations (only if you opt in).

To improve our website and tailor the user experience based on visitor preferences.

To monitor and analyze trends, usage, and activities for website performance and security.

To operate and maintain online birding challenges, including scorecards, leaderboards, and progress tracking.

To provide account support, data verification, and assistance with imports or corrections when requested.

How We Protect Your Information

We use industry-standard security measures to protect your data, including SSL encryption for transactions and secure servers for data storage.

We limit access to your personal information to only those employees, contractors, and service providers who need it to operate, develop, or improve our services.

FeatherQuest is built on modern cloud infrastructure including Cloudflare Pages, Workers, and D1 databases. Data is protected through encrypted connections, restricted access controls, and routine automated backups.

Sharing Your Information

We do not sell, trade, or share your personal information with third parties for marketing purposes.

Some birding challenges are operated in partnership with local birding organizations. These partners do not receive direct access to individual user accounts or personal data unless explicitly authorized by the user.

We may share data with trusted service providers who assist us in operating our website, processing payments, and delivering products. These providers are required to maintain the confidentiality of your information.

We may disclose your information if required by law or to protect the rights, property, or safety of FeatherQuest, our users, or others.

Data Retention

We retain personal and challenge-related data only for as long as necessary to operate FeatherQuest services. You may request deletion of your account and associated data at any time.

Aggregated or anonymized statistics may be retained for historical or analytical purposes.

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications at any time.

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to restrict processing.

You may unsubscribe from FeatherQuest email updates at any time using the unsubscribe link provided in our emails or by visiting our unsubscribe page.

Unsubscribe page: https://featherquest.com/unsubscribe

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Address: FeatherQuest, 511 E 1700 N, Mapleton, UT, 84664

Thank you for being part of the FeatherQuest community. Bird your way — and know your data is treated with care and respect.